Things that make me angry: Man on the street interviews

What do we know about this man on the street? By definition, he is not an expert in the subject he's discussing. He certainly has plenty of free time, possibly as a result of unemployment. He’s excited by the prospect of appearing on local television. And he refuses to heed his mother’s warning about talking to strangers. Is this a man whose opinion you would give a crap about? No, me neither.

Treating Customers Like Crap = Bad For Business

Glad I didn't pay $100,000 in tuition at the Wharton School to find that out.
Full story at cbc.ca

The survey of U.S. shoppers concluded that as they passed on tales of bad shopping trips, the story got worse with each retelling and will "actually become up to five times more damaging to customer retention than the initial negative shopping experience itself."

Once the story gets around, people who hear it won't come in, "no matter what that store does to entice shoppers."

Things that make me angry: Entertainment News

Do you know who Quentin Tarantino was? He was that dude working at the video store that used to creep you out because he always recommended Japanese horror porn. Nicholas Cage? Acne and funny teeth. Made jokes that even the other kids in the drama club didn’t laugh at. Angelina Jolie? The psycho chick who banged all the guys that wore leather trench coats to school. They’ve gone on to achieve remarkable things, but it worries me that a section of the newspaper, entire magazines and TV shows are devoted to reporting their everyday activities – their outfits, families, favourite restaurants. Are their daily lives more interesting or meaningful than ours? Yes. But the difference is small enough that we could easily catch up if we put down People magazine, threw out the Entertainment Section and told Leeza Gibbons and Pat O’Brian to fuck off and get real jobs.

Stupid Food Products

More sarcastic and disapointed than angry, but funny enough that I'm willing to bend the rules. Here's an article from Lore Sjoberg in Wired.