How Retarded is Party Poker?
If your customer retention strategy is based on reward points, voiding points after 30 days is probably the dumbest thing you can do. Is wiping out my points supposed to lure me back? Idiots. This is truly horrible customer care. Email will be sent soon to see if I can get the points back as well as some bonus cash. Otherwise, it's time for a new internet casino.
Dear Angryman,
Our records show that your Party Points account has been inactive for more than 30 days. The 6466 Party Points in your account expired at 23:59 hrs on 08-NOV-2005. The balance of your current Party Points account is: 0 Points.
In future, should you wish to save your points, all you have to do is log in and play at a Real Money table within 30 days of your last Real Money game. NB: You must play at a Real Money table to accrue and save Party Points. Logging in alone will not prevent your Party Points from expiring. Your Party Points will expire only if you accumulate zero points for a period of 30 days.
So, don't lose out - keep your account active. You'll keep the Points you play so hard to earn - and you'll have fun re-discovering the excitement on PartyPoker.com!
If you have any questions or concerns, please do not hesitate to contact us. Our Customer Care Department is open 24/7 and we look forward to serving you.
Sincerely Yours,
Lucy Jones
Customer Care Manager
Party Poker
info@partypoker.com
+1 (800) 852-4719 (Toll Free from US/CAN)
3 Comments:
Looks like Lucy has moved up in the world from hawking 13 CD's for 1 cent.
haha, u suck, just think of all the time u wasted,, get angry
HA, it's hard to believe someone is stupid enough to gamble. It's even harder to believe someone would be stupid enough to do it online. And how to you pay for this gambling? Let me guess. You give your credit card number?
So you gave out your credit card number to gamble online.
Let me tell you angry young man, I know a widow in Nigeria who needs to get 75 million USD out of the country, but she needs to put it in someone's bank account overseas. Perhaps you could help her?
LOL!!!!
P.S. Then you'll be really angry.
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